• Office of Information Technology
  • Perry Science Hall
  • Johnson C. Smith University
  • 100 Beatties Ford Road
  • Charlotte, NC 28216

Moving to jCmail

The old student e-mail inboxes will remain available for until November 18, 2010. After that, the IT Department will shut down all old e-mail inboxes, and all students will need to use their jCmail accounts.

However, we want to make sure that you don't lose everything you had in your old e-mail inbox, so we're making it easy for you to move all your old e-mail into your new jCmail account.

Here's how to do it:

  1. Open Outlook (you must have your old Outlook e-mail open to move your information to jCmail).
  2. Click on the Windows start menu. In the search box, type: \\msditstore\public\gmail (you need to be connected to the campus network to use this link)
  3. Double-click the application OutlookMigrationSetup and run the application.
  4. After starting Google Apps Migration for Microsoft Outlook®, you're prompted to sign in to your Google Apps account.
    • *Note: If the application does not open immediately, go to the Windows start menu>Programs>Google Application Migration>open Google Application Migration for Microsoft Outlook
  5. Enter the username used to log in to your computer, followed by the domain @jcmail.jcsu.edu. The password is the same password that you use to log in to your computer.
  6. Click Next to continue.
  7. Next, Google Apps Migration for Microsoft Outlook asks you to select where to import data from.
  8. Choose Outlook to import data directly from your old e-mail system.
  9. Check Migrate all data. This will import all your mail, contacts and calendar events from your jcsu.edu e-mail.
  10. Click Next to continue.
  11. Finally, you need to select what data to import - your e-mail, contacts, calendar events or all of the above.
  12. Specify what to import. You will most likely want to check the boxes marked: Calendar, Contacts, E-mail Messages
  13. Click Migrate to begin importing.

Now just sit back and let your data import.

If you have any questions or issues migrating your old e-mail information, contact the Help Desk at ext. 4357.